Guidelines
PRIVACY POLICY
DATA CONTROLLER
COLLECTED INFORMATION
We collect the following data when you place an order:
- Name and address
- Email address
- Payment information
- Order details
- Shipping information
- Communication history
- IP address and browser information
LEGAL BASIS FOR DATA PROCESSING
We process your data based on:
- Contract fulfillment (for orders)
- Legal obligations
- Legitimate interests
- Your consent (for newsletter)
USE OF DATA
We use your data for:
- Order processing and delivery
- Payment processing
- Customer service
- Newsletter (if explicitly subscribed)
- Legal obligations
- Fraud prevention
- Website optimization
- Order history documentation
YOUR RIGHTS
- Access your data
- Correct your data
- Delete your data
- Restrict processing
- Data portability
- Withdraw consent
- Object to processing Contact turlithu@gmail.com for requests. Response within 30 days.
COOKIES
Our website uses:
- Essential cookies for shop functionality
- Analysis cookies to improve service
- Payment processing cookies
- Session cookies Detailed cookie policy available.
You can disable non-essential cookies.
NEWSLETTER
- Subscribe voluntarily with double opt-in
- Unsubscribe anytime via link or email
- Used only for art updates and offers
- Subscriber data stored separately
SOCIAL MEDIA
Instagram account: @turli_tu_art
- Separate privacy policies apply
- We are not responsible for external platforms
- Links to social media are clearly marked
UPDATES TO PRIVACY POLICY
- We reserve the right to update this policy
- Changes will be announced via email
- Continued use implies acceptance
COMPLAINTS
You have the right to file a complaint with: Austrian Data Protection Authority Wickenburggasse 8-10 1080 Vienna